Returns, Refunds, & Cancellations

I GLADLY ACCEPT RETURNS, EXCHANGES & CANCELLATIONS

ORDER CHANGE/CANCELLATIONS:

• We try to process orders as soon as possible. If you need to change your order or cancel, please do so within 4 hours of purchase.

RETURNS:

Returns are accepted on orders that have arrived damaged.

• Please get in touch with me within 5 days of arrival.
• Dispatch product within 14 days of arrival
• Once the product is received, a refund will be processed.

Shipping costs are not refunded. Customer ships return at their own expense.

Unless a product is damaged, I CAN NOT accept returns on:

• Custom orders
• Digital downloads
• Sale items

 EXCHANGE

If you would like to exchange your product for another, please get in touch with me, and I will work with you to ensure you get a product you love.

 

QUESTIONS?

Send an email at hello@wanderbird.ca