Returns, Refunds, & Cancellations
I GLADLY ACCEPT RETURNS, EXCHANGES & CANCELLATIONS
- We try to process orders as soon as possible. If you need to change your order or cancel, please do so within 4 hours of purchase.
Returns are accepted on orders that have arrived damaged.
- Please get in touch with me within 5 days of arrival.
- Dispatch product within 14 days of arrival
- Once the product is received, a refund will be processed.
Shipping costs are not refunded. Customer ships return at their own expense.
Unless a product is damaged, I CAN NOT accept returns on:
- Custom orders
- Digital downloads
- Sale items
If you would like to exchange your product for another, please get in touch with me, and I will work with you to ensure you get a product you love.
Send an email at firstname.lastname@example.org